For sales positions youll also need at least one year of sales experience. If that doesnt work, I suggest reaching out to them via the general contact form on their site, or sending them a message via social media. The calls are very fast paced, and it seems like each one is just a little bit different. I interviewed at Convergys (San Antonio, TX) in April 2011. August 24, 2018 by, alexa, leave a Comment, if you enjoy customer service AND have a quiet, distraction free setting then working from home with. The, convergys work from home program offers call center jobs with employee status, a full benefits package, paid training, and other perks. If any of this jumps out at you, keep reading!
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I interviewed at Convergys (Valley, AL) in May 2015. Your role would be to be that customer service rep who hears your problems, answers your questions, and helps you find solutions. Other Requirements to Work from Home with Convergys Aside from the technical requirements, youll also need to have a high school diploma or GED, and they also look for at least a year of customer service experience. In addition to meeting computer requirements you must also pass assessments before Convergys will extend a job offer. How to Apply I suggest that you review all requirements and FAQs, and apply directly from the job posting that corresponds with your state. No Offer, positive Experience, easy Interview, application. Interview Questions Name three things you can do in the Control Panel 1 Answer Negotiation There was no negotiation the offer was after I was told the terms during the phone interview. This post may contain affiliate links.
Convergys is currently looking for. The work the company currently has available is mostly phone work so you really do have to like talking to people. And, since youll be working online, computer and Internet skills are a must, especially managing more than one window at a time. You can get the most recent details here. Convergys is hired by Fortune 500 companies to handle their customer service needs. Work, at, home, customer Service Representative Interview, anonymous Interview Candidate. Interview Questions What can you find under the control panel in windows? Convergys also offers great benefits including: Medical, dental, and vision coverage 401K Tuition reimbursement Wage increases convergys work from home jobs and bonuses based on performance Paid training If all of this sounds like something that interests you, visit the Convergys website to find positions and submit an application online. The process took 1 day. I had to pay for a background check after being offered the position. As with many virtal call center jobs, Macs are not supported, but there might also be some PC brands that.
Was asked about how one deals with irate customer and experience in sales. Your paycheck will be directly deposited every two weeks. If youve got a house full of noisy people on weekends, for example, Convergys might not work for you because you wont have the flexibility youll need. He conducted the interview in a timely manner while taking the time to get to know. On average, a Convergys representative makes approximately 19K a year. While that might not seem like a lot, working from home with flexible hours is definitely a perk. They want you to have a monitor thats at least 17 inches, and youll also need the standard quiet, distraction-free work environment for receiving your calls. You choose which role youll have when you apply.
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I had little running around over those few days and had to reschedule, so they were flexible and never denied my a job offer or chance to interview. The process took 1 week. Interview, convergys work from home jobs hiring process was simple. If thats something youre comfortable with, and you think youll be good at it, you could use Convergys to make a really good income while working out of your living room. Hours Pay for Work -at- Home Representatives Convergys has both part-time and full-time positions available, although most of their employees are full-time. Youll also have access to employee benefits like health care coverage and paid vacation. If you have an outgoing personality, lots of energy to spare, and a positive attitude, you could be exactly the kind of freelance contractor that. Interview The interview was in a few parts, some general customer service questions were asked and then later some technical questions. Answer Question Convergys 10:08 PDT Helpful (1) Work At Home Customer Service Representative Interview Anonymous Employee in Valley, AL Accepted Offer Positive Experience Average Interview Application I applied online. According to Glassdoor, hourly rates are around 10 per hour. While I love the fast pace, I also know some people will find it a bit overwhelming and have a difficult time coping. Accepted Offer, negative Experience, average Interview, application. Try this email address [email protected] convergys.com.
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Thumb drive, headset, high speed internet, telephone with a mute button, surge protector. They basically act as a customer outsourcing program for these companies. Theres paid training, which is great. Again i was not responded. Read the full disclosure here. The process convergys work from home jobs took 5 days. Heres a new one thats been hiring a lot lately: the. Sales roles may include commissions, and tech support might get slightly higher rates, too. This included me setting up the drug test at a facility that was 39 miles away, get to said location take the test and drive back.
The training programs are scheduled at certain times so after being hired by the company, you might have to wait for the next training program to roll around. Youll need to do the application from the machine you plan to use for work, and you cant use a Mac or a Chromebook at all. There are certainly more lucrative ways to work from home, but if you just want something stable to bring in a little money and you dont mind working with phone calls, the relatively low pay might be fine for you. You need to have a landline or cell phone for training, meetings, and technical support purposes only. Work, at, home, customer Service Representative Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I applied online. (See my post, Online Customer Service, jobs for more great work from home customer service positions. Youll have access to employee benefits, and more. You may also need sales experience. With, convergys, your primary role is to receive phone calls in whichever role youre in, whether its tech support, customer service, or sales. Convergys 05:01 PDT Helpful (3) Work At Home Customer Service Representative Interview Anonymous Employee in San Antonio, TX Accepted Offer Positive Experience Easy Interview Application I applied online. Your startup costs are lower than other call-center jobs, too.
Convergys does not support. I interviewed at, convergys (Jacksonville, FL) in October 2013. As for your own experience and education, youll need a High School Diploma or GED and at least one year of customer service experience. Right now the company only hires people who live in 35 of the 50 states. Interview Questions, convergys 07:07 PDT, other Interview Reviews for. Youll also need to be available 7 days a week to accommodate the Convergys clients customer service schedule (though you certainly wont be working all of those days/hours). Convergys, to work from home, there are several requirements youll need to fulfill to qualify for a position.
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The company has a really impressive incentives program which make it possible for you to increase your earning and enjoy some things you wouldnt normally buy for yourself. Youll also need to be available to work any shift, 7 days a week. Convergys offers three roles for work -from- home jobs : Sales Service, Technical Support, and Customer Service. I interviewed at Convergys in February 2015. Interview The interview process included several over the phone interviews, a computer check and then they wanted me on a thursday the 18th of July get a drug test before the 18th. You can get started. Answer Question Convergys 22:31 PDT Helpful (4) Work At Home Customer Service Representative Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I applied online. Very professional and personable interaction.
Convergys does not publish pay, but from what I can gather you should expect to start between 9 and 10 per convergys work from home jobs hour, including paid training. Convergys program for at- home jobs. The interview process took longer, as the client they were originally considering me for wasn't as good of a fit, but they had to wait until it was closer to the training date for the client. Theyre a company who relies heavily on the work at home workforce. Related, phone Jobs With No Landline Needed You must submit to background and drug testing, but you do not pay for the tests or any other upfront costs. The training program doesnt last very long, but it is very detailed and by the time youve completed the program, you will have the confidence to handle any problem that comes your way. The process took 2 weeks. Many companies will make you pay for that before you can start working for them, and while its not a huge expense, its certainly a relief not to be responsible for it! You either accept it or decline. Pay Expectations While the convenience and the benefits of working at home for Convergys are greater than most of the other phone gigs available to you, the pay probably isnt all that great. Interview Questions Tell me a time where you had to up sell or persuade a difficult customer to buy/purchase something. Convergys loves to work with Americans, just because you live in the United State, it doesnt mean youll be able to get a job. Youll be assigned a shift, but your assignments may vary.
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I scheduled the phone interview, did the three assessments they sent me via email The interview went smoothly we mostly went over what the document said and the recruiter just clarified some questions I had. The company regularly hires Customer Service, Sales and Service, and Technical Support Representatives for their virtual call center jobs. The HR recruiter that you speak with dies wasn't too build rapport with you, wants you to be able to answer questions directly and professionally, they will want to see how you interact so they can gauge your abilities. According to Glassdoor, the average pay for hourly customer support reps is around.00 an hour. AL, AZ, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WV, WI,.
Some of the positions focus more technical issues and others on sales. Read our disclosure policy for more info. I interviewed at Convergys. Interview Questions Questions were about customer service and sales experience. I asked Convergys if they fired for legal recreational substances and referenced Marijuana and they said yes.
Interview was atypical, they ask you many questions to determine your fit in the workplace. Invited for a phone interview but had to complete additional internet tests and convergys work from home jobs personal assessments first. Convergys 09:55 PST, helpful (6). Interview Questions Each interviewer (3) asked for employment history over the phone. Interview The Hiring and Interview process was easy but did take longer than expected. Technical support representatives may earn more. You should be aware that in order to make really good money with Convergys, you will have to handle a vast number of sales calls.
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A landline is not required for live calls. Convergys works in several industries to fit a variety of backgrounds and knowledge. I interviewed at Convergys in August 2014. The Catch With the Convergys Work From Home Program There are actually a couple of catches. Convergys offers many work from home positions.
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Because the daily chart contains a days worth of information, when you place a trade the distance of the stop-loss from your entry is larger, meaning you have to put more money at risk, on the other. So, you've converted 1 Bitcoin to 356611 Philippine Peso. Work the Cash Flow Formula. Perhaps youll find your new career path that takes you out of the cubicle and into your home office. In addition to its data entry and transcription jobs from home, it offers online customer support, translation and secretarial services. Legal transcription work is different than other forms of transcription. There are plenty to choose from for various levels of experience, from beginner to expert. Technical, technical transcription is another form of specialized transcription thats best suited to those with high-level knowledge of computers, software, hardware, and other technical things. Grow your business with Sulekha for free. It is just have not stablity. Managing incoming calls if any and some part of data entry. All you have to do is download the pdf manual and spend less than two hours watching all the 8 videos to learn in depth how the. Virtual assistant job tasks include helping with: Social media management Transcribing conference calls Responding to emails or setting up email lists Calendar management Presentation preparation A variety of other customer service oriented tasks How much do virtual assistants make?
7: Memes, memes are really not that welcome here. This page shows a rate of convergys work from home jobs Cryptocurrency, bitcoin for 1 Philippine Peso and compare local money of Philippines and World. Work pays.07/line for a one-person interview and potentially more for multiple-speaker interviews. Convergys offers three roles for work -from- home jobs : Sales Service, Technical Support, and Customer Service. Work From Home Jobs Now Hiring.
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What I would like to know is how theyve come to this conclusion? Convergys Work, from, home program. Convergys has work from home call center jobs with three different work from home customer service positions. Below review are based on consumer complaints and their term of service. Run a Facebook Ads Business from Home. Heres a new one thats been hiring a lot lately: the. I paid (courier charges)1100 and said that it is a simple copy paste work, for 1 copy paste they will credit. The company specializes in technical industries, like medical and legal. You must be willing to explain your analysis and reasoning for the trade. It further equips the individual for a career leap as there are several transcription companies requiring convergys work from home jobs transcriptionist with certification. Notice in the daily S P500 chart below, there was an intense sell off in early 2018. Amazon recently announced plans to add 5,000 remote customer service jobs over the next year.